Our Services

BenManage provides a comprehensive HR and Employee Benefits solution for health-care and other industries. Our services are broken down into three categories:

  Employee Benefit Enrollment

We provide a comprehensive benefit enrollment experience for your company. From creating a custom-tailored benefits package (we will work with your existing medical broker) to an easy-to-use online benefits portal, we offer the following features and more to remove the headache of benefit enrollment from your HR staff:

  • Comprehensive build-out of employee self-service website for both core and voluntary lines of coverage.
  • Multiple rounds of internal and client driven testing on the benefits administration system.
  • Initial benefits administration training session with your team.
  • Our dedicated toll-free call center offers:
    • Benefit enrollment for new hires.
    • Support for employees having issues navigating the benefits administration website.
    • Web co-browse tools to assist remote employees.
  • On-site state-licensed benefit counselors can provide:
    • One-on-one meetings with employees.
    • Small meetings with groups of employees.
    • Assisted self-service enrollment session using devices that we provide.
  • EDI connectivity with all carriers (if the carrier supports EDI feeds).
  • Confirmation email sent to employees when enrollment is completed.
  • Employer-specific documents (tobacco affidavit, defensive coordination of benefits, etc.) are incorporated into the enrollment process, when applicable.
  • Excel based payroll file delivered to the client at the close of annual enrollment.
  • New-hire and termination data automatically loaded from your payroll system (conditional on the payroll system delivering the necessary data in the required format).

  Applicant Tracking System / Employee Onboarding

Say goodbye to your paper job applications. Our online application process allows potential employees to fill out job applications quickly from a computer, tablet, or smartphone. We digitize your existing job application and configure our system to match your onboarding process.

Features include:

  • Mobile-friendly interface that allows applications to be filled out anywhere.
  • Completely customizable job application templates.
  • Custom job application URL for each facility.
  • Multi-step hiring process allows facility-level employees to pre-hire employees before being approved by corporate HR (optional).
  • Integration with online job boards.
  • Automatic data transfers enable hired employee data to be sent to any number of third-party systems, including:
    • Payroll systems
    • Time clock systems
    • Background-check providers
  • Onboarding forms (e.g. W4, W9) pre-filled with employee information
  • Custom PDF integration
  • Electronic signatures

  Tax Credit (WOTC) Automation

The Work Opportunity Tax Credit program offers tax credits as high as $4,000 per qualifying hire. Our online job application automatically pre-screens potential employees for tax credit eligibility. When an employee is hired in the system, the credits are processed automatically and immediately.

Eligible employees include:

  • Unemployed Veterans (including disabled veterans)
  • Temporary Assistance for Needy Families (TANF) Recipients
  • Food Stamp (SNAP) Recipients
  • Designated Community Residents (living in Empowerment Zones or Rural Renewal Counties)
  • Vocational Rehabilitation Referred Individuals
  • Ex-Felons
  • Supplemental Security Income Recipients
  • Summer Youth Employees (living in Empowerment Zones)
  • Qualified Long-Term Unemployment Recipient

See the US Department of Labor website for complete information about the WOTC program.