BenManage
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Four generations. One mission. Better benefits administration.

Built on a foundation of insurance expertise dating back to 1935. Built around a simple idea: employees deserve to understand their benefits.

01 — THE STORY

A family in the benefits business since 1935.

1935

Abe Spetner turns from real estate to insurance during the Great Depression.

1937

Widowed Rose Spetner takes over — first female insurance broker in St. Louis.

1947

Kenneth Spetner joins after WWII Navy service.

1962

Ken becomes a general agent for Occidental Life — now Transamerica.

1986

Jonathan Spetner joins his father Ken.

1988

The employee benefits division is founded.

2010

Aaron and Judah join. The BenManage platform is born.

In 1935, Abe Spetner — a St. Louis real estate investor who’d lost everything in the Great Depression — turned to selling insurance. Two years later, a heart attack left his widow, Rose Raskas Spetner, with three young boys and a fledgling agency. She took it over and became the first female insurance broker in St. Louis.

After serving as a Naval officer in World War II, Rose’s oldest son Kenneth joined the agency. Ken pioneered the use of life and health insurance to solve corporate continuation and estate-tax problems — work Transamerica honored in its 1994 retrospective “Dare Something Worthy: The Ken Spetner Story.” In 1986, Ken’s son Jonathan joined him, expanded the robust life insurance practice, and greatly grew the company’s employee benefits division.

In the late 1990s, Jonathan saw what the internet would mean for benefits administration. With his sons Aaron and Judah, he built BenManage — a platform that connects employer systems to deliver benefits at scale. Four generations, one philosophy: do what’s best for the client; the rest follows.

Dare Something Worthy

The Ken Spetner Story · Transamerica, 1994

02 — WHY WE EXIST

MISSION

Make benefits administration invisible to the employer.

VISION

A world where every employee understands their benefits — and every employer gets exactly what they pay for.

03 — LEADERSHIP

Built by people who’ve spent careers in this industry.

Jonathan Spetner

Jonathan Spetner

CHIEF EXECUTIVE OFFICER

Principal owner and third-generation steward of the family’s benefits practice. Works directly with HR teams and ownership during major benefit decisions.

Aaron Spetner

Aaron Spetner

CHIEF TECHNOLOGY OFFICER

Architect of the proprietary platform powering BenManage. Leads technology, business development, and platform strategy.

Jacob Fishburn

Jacob Fishburn

CHIEF OPERATING OFFICER

Builder of the end-to-end service operation. Leads implementation, operations, and client success.

Judah Spetner

Judah Spetner

CHIEF CUSTOMER OFFICER

Oversees account management, customer service, and the call center. Keeps the day-to-day client experience working at scale.

04 — OUR TEAMS

The people behind the platform.

Behind every client engagement are dedicated, specialized teams — case build, EDI, customer service, enrollment, employee engagement, and integrations. Each team focuses on one part of the lifecycle and gets very, very good at it.

Case Build

Sets up benefit cases and provisions plans.

EDI

Manages secure data flow to 150+ carriers.

Customer Service

Backs up admins and HR teams every business day.

Enrollment

Self-service, call center, and on-site teams under one roof.

Employee Engagement

Marketing resources, benefit guides, and SMS + email campaigns.

Integrations

Maintains payroll, HRIS, and carrier connections.

05 — BY THE NUMBERS

The work, in numbers.

160,000+

Contacts handled

98%

Call center answer rate

150+

Pre-built carrier connections

7–15

Business days to go live

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